TERMS AND CONDITIONS
SALE GENERAL GUIDELINES applicable June 15 – June 30
Sale pricing valid only on orders and sales strictly placed between 10 am June 1 and 6 pm June 15.
Exceptions to sale – homewares, including cushions, reindeer hides, sheepskins and cowhides.
Product that only appears on the Great Dane Contract website is not eligible to be part of the sale for either retail or contract.
Online sales are excluded from 20% OFF offer.
PLACING ORDER DURING SALE applicable June 15 – June 30
A 50% deposit must be paid upon placement of order.
Lead times are approximate only. Great Dane cannot be liable for shipping outside our control.
Goods will not be loaded for delivery or released to the customer until final payment has been received.
Cancellations or amendments must be made within 48 hours of the original deposit payment is received and will incur a 5% (of the total order amount) administration fee.
No cancellations will be accepted after 48 hours.
Refunds will not be given except where required by law.
As timber and leather are natural products, variations will occur and no guarantee can be given to exactly replicate the features displayed on floor stock or images.
AGREEMENT BETWEEN USER AND GREAT DANE FURNITURE
The website (“Website”) of Great Dane Furniture, is offered to you, the user, conditioned on your acceptance without modification of the terms, conditions, and notices contained herein. Your use of this website constitutes your agreement to all such terms, conditions, and notices.
The nature of the Great Dane Furniture business is that products are updated and revised frequently. Hence products may be altered or discontinued at any time. Great Dane Furniture reserves the right to limit order quantity at any time without notice. Prices are subject to change without notice.
PERSONAL AND NON-COMMERCIAL USE LIMITATION
The Website is for your personal and non-commercial use only. Except for the temporary copy held in the computer’s cache and a single permanent copy for your personal reference, you may not modify, copy, distribute, transmit, display, perform, reproduce, publish, license, create derivative works from, transfer, or sell any information, software, products or services obtained from these websites without obtaining prior written approval of Great Dane Furniture.
You may not use any part of the material on the website of Great Dane Furniture to establish, promote, maintain or provide, or assist in establishing, promoting, maintaining or providing your own publications, Internet site or other means of distribution without obtaining prior written approval of Great Dane Furniture.
You must not use any spider, screen scraper, robot, or other automated similar software or device (“Prohibited Device”) to use or access the Site in any way whatsoever, nor can you use any Prohibited Device (or any similar process) to copy, download or monitor the Content, without the prior written approval of Great Dane Furniture. Search engines may access and index content on the Websites provided that they obey the Robots Exclusion Standard and exclude documents with METATAG markings designed to preclude access including indexing, archiving or caching.
All HTML code contained in the Website is owned by Great Dane Furniture and/or its suppliers and is protected by copyright laws and international treaty provisions. Any reproduction or redistribution of this code is expressly prohibited by law and may result in severe civil and criminal penalties. Violators will be prosecuted to the maximum extent possible.
NOT TO PROVIDE INACCURATE OR DECEPTIVE INFORMATION
As a condition of your use of the Website, you agree that you will not provide inaccurate or deceptive information when completing forms provided to enable you to enquire about or purchase goods or services.
Great Dane Furniture reserves the right to monitor email traffic and report instances of fraudulent traffic to the relevant authorities.
The content on the aforementioned Website has been derived from sources believed to be accurate and current. While every effort is made to ensure the reliability, accuracy and completeness of the Content, neither Great Dane Furniture, it’s employees or agents gives any representation or warranty to the same; or warrant that any of the functions contained in any Content or that your Access will be uninterrupted or error-free.
The information, software, products, and services published on the aforementioned Websites may include inaccuracies or typographical errors. Changes are periodically added to the information herein. Great Dane Furniture and/or its respective suppliers may make improvements and/or changes to the website at any time.
Great Dane Furniture and/or its respective suppliers make no representations about the suitability of the information, software, products, and services contained in the Website for any purpose. All such information, software, products and services are provided “as is” without warranty of any kind. Great Dane Furniture and/or its respective suppliers hereby disclaim all warranties and conditions with regard to this information, software, products, and services, including all implied warranties and conditions of merchantability, fitness for a particular purpose, title and non-infringement. In no event shall Great Dane Furniture and/or its suppliers be liable for any direct, indirect, punitive, incidental, special or consequential damages arising out of or in any way connected with the use of the Website or with the delay or inability to use the Website, or for any information, software, products, and services obtained through the Website, or otherwise arising out of the use of the Website, whether based on contract, tort, strict liability or otherwise, even if Great Dane Furniture or any of its suppliers has been advised of the possibility of damages.
SECURITY and PRIVACY
Shopping on the internet should be as enjoyable and worry free as shopping in a store, therefore the security of your private information is our top priority.
Our SSL security system encodes your credit card and contact details to ensure its safe transfer to us. Even though no data transmission over the Internet can be guaranteed to be 100% secure and without 3rd party interception, rest assured we will strive to protect your personal information to be best of our ability.
Great Dane Furniture respects your private information by not sharing this with any third party and uses such information solely to provide you with the best customer service possible. We may use your email address to send our email newsletters and other announcements regarding promotions, new products and special features. Should you wish to no longer receive these communications please unsubscribe using the link in one of our email communications. If you wish to update your details in our database (your new address, email or phone number) please either call us on 03 9682 2777 or email us at [email protected]
EXCHANGE and RETURNS POLICY
Please choose carefully before you buy.
For faulty products, Great Dane Furniture offers via its stores a 14-day replacement warranty; from the date, you receive your product.
We do not offer a satisfaction guarantee on products, however, we will always endeavour to keep customers happy and satisfied.
If your product is faulty, it will be replaced with an identical product.
If the product cannot be replaced, you will be offered the option of choosing another product of the same value or be provided with a refund for the total value of the faulty product.
Please note: The item must be returned by you to the store from which it was purchased, and proof of this purchase must also be presented. Where the return relates to a faulty item, the replacement product will be sent out to you, at no charge, within 5 working days if the item is in stock. If a replacement item needs to be ordered then a member of the Great Dane team will notify you when the product is available.
Change of mind returns will be credited with a gift voucher available to use in store or online valid for 12 months.
When returning your product, please make sure you provide the following details:
• Your full name
• Your order/invoice number
• Reason why you are returning the product
• Your instructions informing us how you would like the issue resolved
• Contact phone number
• Please include the original order or invoice you received with your product.
SHARE MY GRID
My Grid is a tool created by Great Dane for customers to save and share products as a source of inspiration, discovery and bookmarking. Get started by clicking the ‘Add to My Grid’ button on any product page.